What Finmind keeps, and how to export or delete your data
What is stored, how to download it, how a deletion request works and what a person always reviews before anything is erased.
What Finmind keeps
Finmind keeps what the features you use need: your Finmind account (email address, sign-in methods and settings), what you connect (brokerage logins, encrypted), what you import or enter (portfolio, budgets, debts), your payments and your messages to support. The privacy policy lists every category, why it is kept and the outside services that handle it. No analytics or advertising script runs in the browser.
Finmind never deletes your data by itself. Only expired codes, sessions and similar technical records expire on their own; everything else waits for a person.
Download your data
Open Settings, then Privacy and data, and choose Download my data. You get one file named finmind-data and the date, with your profile and every record linked to your Finmind account. It includes your brokerage login IDs and never a password, PIN or key. Asking for it needs a current two-factor code when that is on.
Delete your Finmind account
Ask for deletion
- Step 1: Open Settings, Privacy and data.
- Step 2: Choose Delete my Finmind accountand tick the box that confirms it.
- Step 3: Prove it is you.Your password and, when two-factor sign-in is on, a current code.
The deletion waits 14 days, and you can choose Cancel deletion until then. At once, Finmind erases your stored broker passwords and PIN, switches off your connections and live trading, revokes your calendar link, disconnects your Telegram chat and deletes pending codes. After the wait a Finmind administrator reviews the request, aiming for 3 days, and approves it before anything is erased; a rejection comes with a reason. Finmind refuses a request while you own a family budget or savings circle that other people belong to. For a savings circle, remove the other members first (Savings Circle); a family's other members cannot be removed in the app yet, so write to finmind_support@protonmail.com. It also refuses while you are the only owner of an organisation: transfer the ownership first.
Payment records are kept as accounting documents. So are records that must stay for the law or for audit: masked delivery logs, counts of sign-in events with no identifier, staff audit trails and organisation support threads. If you cannot sign in, write to finmind_support@protonmail.com.
Consents
Under Privacy and data you can switch product news by email on or off. It is off unless you turn it on.
Source: Settings, Privacy and data, the privacy policy and the data deletion page, read on 8 November 2026; the refusal for a shared family or circle was read again on 14 November 2026.